Contact Us
Note: We are NOT Goldstar Electronics, a maker of CDRom drives, monitors, and other computer hardware! Please do not contact
us for support of monitors or CDROM drives.
Second Note: We are NOT Global
Star Software, seller of various educational and business
software packages! We cannot support their products!
You can contact Goldstar Software Inc. in the following ways:
| Internet Feedback |
To send us a message using a web form, click here.
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| Snail Mail |
Goldstar Software Inc.
3007 Carmel Drive
Flossmoor, IL 60422-2262 |
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| Instant Messaging |
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BtrieveBill on AOL Instant Messenger (AIM)
GoldstarSoftware or BtrieveBill on Skype
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| E-Mail |
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IMPORTANT NOTE: Due to the level of spam due to harvested Email addresses, you must remove the characters
SPAMFREE from the addresses below for them to work. Sorry for any inconvenience.
General Sales Questions: Sales@GoldstarSPAMFREESoftware.com
Technical and Support Questions: Support@GoldstarSPAMFREESoftware.com
Accounting Questions: MaryAnn@GoldstarSPAMFREESoftware.com
Shipping/Order Questions: MaryJo@GoldstarSPAMFREESoftware.com
Specific Product or Goldstar Tool Questions: BillBach@GoldstarSPAMFREESoftware.com
(Due to high spam volume, we recommend including either "Btrieve" or "Pervasive" in your subject line, or the message may not be seen.) |
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| Phone & Fax |
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By Phone:
708-647-7665
By Fax:
928-833-3632
Internet Telephony Via
Skype (www.skype.com):
General Support: GoldstarSoftware
Bill Bach: BtrieveBill
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| Emergency Support |
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Goldstar Software offers emergency phone support for after-hours and weekend critical issues for our customers. ALL TEXT MESSAGES will incur a MINIIMUM account billing of $250 for support time. By using the paging/text service, you agree to this charge. If you are a new customer or do not have an open account, please be prepared with a credit card to authorize payment upon callback.
To use our Emergency Support option, send a text message to 7087681946. Please also send a detailed Email to Suppot@goldstarsoftware.com.
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