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Contact Us
Note: We are NOT Goldstar Electronics, a maker of CDROM drives, monitors, and other computer hardware! Please do not contact
us for support of monitors or CDROM drives.
Second Note: We are NOT Global
Star Software, seller of various educational and business
software packages! We cannot support their products!
You can contact Goldstar Software Inc. in the following ways:
| Internet Feedback |
To send us a message using a web form, click here.
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| Snail Mail |
Goldstar Software Inc.
3007 Carmel Drive
Flossmoor, IL 60422-2262 |
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| Instant Messaging |
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BtrieveBill on AOL Instant Messenger (AIM)
GoldstarSoftware or BtrieveBill on Skype
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| E-Mail |
General Sales Questions: Sales@GoldstarSoftware.com
Technical and Support Questions: Support@GoldstarSoftware.com
Accounting Questions: MaryAnn@GoldstarSoftware.com
(Due to high spam volume, we recommend including either "Btrieve" or "Pervasive" in your subject line, or the message may not be seen.) |
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| Phone & Fax |
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By Phone:
708-647-7665
By Fax:
928-833-3632
Internet Telephony Via
Skype (www.skype.com):
General Support: GoldstarSoftware
Bill Bach: BtrieveBill
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| Emergency Support |
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Goldstar Software offers emergency phone support for after-hours and weekend critical issues for our customers. ALL Emergency Support requests will incur a MINIMUM account billing of $250 for support time. By using the emergency mailbox, you agree to this charge. If you are a new customer or do not have an open account, please be prepared with a credit card to authorize payment upon callback.
To use our Emergency Support option, please call 708-647-7665 and select the option for Emergency Support. Please also send a detailed Email to Support@goldstarsoftware.com.
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