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Application Support for Itron
Software Vendor: Itron
Application Versions: MV-90 xi v3.0 (2010): Requires Pervasive PSQL v9.5 or higher

Important Note from Itron:
At this time, the only supported operating systems for v3.0 are 32-bit versions of Windows XP, Windows Vista Business, Windows Vista Enterprise, Windows Server 2003, and Windows Server 2008. They will announce support for Windows 7 and possibly for 64-bit versions of these operating systems in the near future.

QUICK LINKS FOR PERVASIVE PSQL SUMMIT v10 USERS:
QUICK LINKS FOR PERVASIVE PSQL v9 USERS:

The Itron MV90 xi application uses the Pervasive database engine to provide world-class performance and flexibility to their application development efforts. Itron allows users to purchase software through Itron or through Goldstar Sofwtare, their preferred reseller for the Pervasive database engine. We have worked extensively with Itron over the years and are in an excellent position to help you get your software installed and running quickly.

Installation of the Pervasive database is easy -- pop in the CDROM & follow the prompts, then reboot, so you can do it yourself or have your tech guy (or gal) handle it for you. There is also a trial download available from the Pervasive web site (see links above) if needed. This trial can be converted to a full license, if you wish to avoid shipping costs of the physical CDROM.

If you have a small site or run stand-alone installations of MV-90 xi, then the WorkGroup Engine (WGE) is for you. The Workgroup Engine is available for small workgroups of up to 5 concurrent users. The WGE must be installed and licensed on EACH machine that is hosting data (i.e. where database files are stored). Other computers, known by Pervasive as "Clients", can either install the free Pervasive Client or they can install (but not license) the same WGE installation. The WGE is a very cost-effective way to get the benefits of the latest Pervasive database for smaller sites of up to 5 concurrent users, but if you expect to exceed 5 users, then you should be getting the Server Engine instead.

Installing Pervasive's Server Engine provides these same benefits to larger sites, with user counts of 6, 10, 20, 50, and more. The Server Engine also provides additional performance and security over the WGE, and should be considered even for smaller sites looking to grow in the future. The CSE requires the use of a Windows 2000/2003/2008 or Linux database/file server (although Linux server may not be a supported Itron configuration). We also recommend making sure that you meet the Pervasive.SQL Pre-Requisites list on your network before upgrading.

For pricing, please refer to our price list for Pervasive PSQL v10 or call for an exact quote!

Pervasive PSQL v9 is a current release, and is a PAID upgrade for any users of older versions. Itron requires v9.50 or higher (including v9.71), which is an updated patch release available directly from Pervasive Software's web site. This release is supported on Windows 98SE or newer, although if you intend to run on Windows Vista, please note that there will be some manual configuration steps. See our Vista Support Page for more information on these steps.

Pervasive PSQL Summit v10 is the newest release and is a paid upgrade from older versions. PSQLv10 is the best platform if you intend to be running Windows Vista or wish to run Windows 7 (after Itron certifies it for use). The PSQLv10 software does NOT support running on Windows 95, 98, ME, or NT, so sites with older computers may be forced to upgrade their operating systems first. Also, please note that Windows 2000 users must have SP4, and Windows XP users must have SP2 to install this release. Users should also obtain the latest patch, indicated above.

Support Matrix:

WGE

CSE NetWare

CSE Windows

CSE Linux

Pervasive.SQL V8 or older
NO
NO
NO
NO
Pervasive PSQL v9
YES
YES
YES
NO
Pervasive PSQL Summit v10
YES/R
N/A
YES/R
NO

*The abbreviations used on the columns above include the Workgroup Engine (WGE) and Client/Server Engine (CSE). Not all engines exist in all versions, and these are marked with N/A. Items with a NO are unsupported; items with YES are supported. Items with NR are not recommended; items with R are recommended. Items with no entry are unknown at this time. P indicates that testing is in progress for this release.

There are a few points of interest:

  1. Installation Tip: Itron has found a possible conflict with the Cache Engine feature of Pervasive PSQL. After installation of the Workgroup Engine (or the client components in a Server Engine), you should disable the Client-Side Cache feature by following these steps from each computer on your network:
    • Start the Pervasive Control Center (Start/Run/PCC.EXE)
    • On the Welcome screen, click on the option "Configure Microkernel Router".
    • Click on the heading (on the left) for "Performance Tuning".
    • On the right side of the window, Uncheck "Use Cache Engine" to disable the CCE.
    • Click OK or APPLY, exit the PCC, and restart your computer to ensure that the changes take effect.
  2. Performance Tip: If the WGE is used, the machine with the data files physically on it (also called the peer server) should be designated as the permanent gateway using the Gateway Locator Utility. Changing the configuration from a floating gateway (the default) to a permanent gateway will provide the best performance and stability. See our white paper on this topic for more information, or click HERE for the video!
  3. Performance Tip: If you have a very old system, you may wish to consider upgrading your database files to the v9.5 file format. See our white paper on this topic for more information. If you have a very old database with 5.x files, you may be REQUIRED to rebuild files to maintain compatibility with PSQLv9 or newer.
  4. Status Code 161 After Installation: If you are getting a Status 161 (Licensing Error) after installing Pervasive, then your database license may not be properly applied. Go to the database server and start the Pervasive License Administrator (which you'll find in the Start/Programs/Pervasive programs group) and check the license count showing on this screen. If you do not see a permanent license with the correct user count, then you will need to apply your license. See your invoice or packing slip for your Registration Keycode, and enter this string into the boxes provided, then click "Add License". You should then see the proper license count. See our License Troubleshooting White Paper for more information.
  5. Is Pervasive PSQL v9 supported on Windows Vista? Windows Vista adds a whole new level to the security game. Vista users should upgrade to Pervasive PSQL Summit v10, which offers native support.
  6. Problems with Backups on PSQLv10: Some sites have seen some problems when running on PSQLv10 with their backups, since the database engine erroneously holds files open that it should be closing. You may wish to update to v10.13 or higher, or use Continuous Operations Mode or Backup Agent to obtain proper backups.

If you need help with installing or patching your database engine, Goldstar Software also provides update services via the Internet for a fixed fee. See our Installation Services page for more details. If you are running PeachTree Accounting or other Pervasive applications, then we strongly recommend using our installation services, as PeachTree can make installing a bit more of a challenge.

If you are a software vendor and would like to add, remove, or modify your information on these pages, we'll be happy to oblige. Simply contact us directly!

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