Application Support for Itron
| Software Vendor: |
Itron |
| Application Versions: |
MV-90 xi v3.0 (2010): Requires Pervasive PSQL v9.5 or higher.
MV-RS: Requires PSQLv9 or higher.
IEE 6.0 SP4: Certified for Pervasive PSQL v9.5. However, Itron indicates that no source code changes were made for PSQLv11 support, so PSQLv11 should be OK (though not officially supported).
IEE 7.0 SP4: Certified for Pervasive PSQL v11 |
Important Note from Itron:
On March 31, 2011, Itron announced official product support for MV-90 xi v3.0 on Pervasive PSQL v11.01 Update 4 and later. PSQLv11 support for MV-RS has also been recently announced.
QUICK LINKS FOR PERVASIVE PSQL v11 USERS:
- Download 30-Day Evaluation License of Pervasive PSQL v11: This link allows you to download a 30-day evaluation license of the PSQLv11 database engine. Single user installations should get the Workgroup Engine. Multi-user installations should get the 32-bit Server Engine. At this time, Itron does not support the Win64 database engine. Be sure to ALSO download and apply the v11.01 Update 4 (or later) before using the system with Itron MV-90 xi.
QUICK LINKS FOR PERVASIVE PSQL SUMMIT v10 USERS:
- Download 30-Day Evaluation License of Pervasive PSQL Summit v10: This link allows you to download a 30-day evaluation license of the PSQLv10 database engine. Single user installations should get the Workgroup Engine. Multi-user installations should get the 32-bit Server Engine. At this time, Itron does not support the Win64 database engine. Be sure to ALSO download and apply the v10.31 Update before using the system with Itron MV-90 xi.
- Download Pervasive PSQL Summit SP3 Update (v10.31): This free patch for users of PSQLv10 updates your installation to the newest version, currently v10.31. You MUST have an existing license to apply this patch. See notes about this on our PSQLv10 page.
QUICK LINKS FOR PERVASIVE PSQL v9 USERS:
The Itron MV-90 xi application uses the Pervasive database engine to provide world-class performance and flexibility to their application development efforts. Itron allows users to purchase software through Itron or through Goldstar Software, their preferred reseller for the Pervasive database engine. We have worked extensively with Itron over the years and are in an excellent position to help you get your software installed and running quickly.
Installation of the Pervasive database is easy -- pop in the CDROM & follow the prompts, then reboot, so you can
do it yourself or have your tech guy (or gal) handle it for you. There is also a trial download available from the Pervasive web site (see links above) if needed. This trial can be converted to a full license, if you wish to avoid shipping costs of the physical CDROM.
For stand-alone (single-user) installations of MV-90 xi, the WorkGroup Engine (WGE)
is for you. Although the Workgroup Engine is capable of supporting small workgroups of up to 5 concurrent users, Itron does not currently support this configuration, and you should instead get the Server engine. Please contact Itron for more information about their support for multi-user Workgroup Engines.
For multi-user installations, you want the Pervasive Server Engine, which is available with user counts of 6, 10, 20, 50, 100, and more. The Server Engine also provides additional performance and security over the WGE,
and should be considered even for smaller sites looking to grow in the future. The Server Engine requires the use of a Windows
2000/2003/2008. We also recommend making sure that you meet the Pervasive.SQL Pre-Requisites list on your network before upgrading. Please note that Itron supportsd ONLY the Win32 database engine at this time. PLease contact them for questions regarding availability of Win64 engine support.
For pricing, please refer to our price list for Pervasive PSQL v11 or contact us for an exact quote!
Pervasive PSQL v9 is a discontinued version of the database, which is unsupported by Pervasive Software. Itron does still support this platfoirm, as does Goldstar Software, but if you need additional licenses, you may find it beter to upgrade to PSQLv11 instead. Itron requires v9.50 or higher (including v9.71), which is an updated patch release available directly from our web site. This release is supported on Windows 98SE or newer, but does NOT include support for Windows Vista, Windows 7, or Windows Server 2008. If you are running these newer operating systems, upgrading to PSQLv11 is recommended.
Pervasive PSQL Summit v10 has also been discontinued by Pervasive Software, but is supported through March 1, 2012. PSQLv10.31 is the current version, and is supported by both Itron and Goldstar Software as well. The PSQLv10 software does NOT support running on Windows 95, 98, ME, or NT, so sites with older computers may be forced to upgrade their operating systems first. Also, please note that Windows 2000 users must have SP4, and Windows XP users must have SP2 to install this release. Users should also obtain the latest patch, indicated above. Currently, only the 32-bit version of Pervasive PSQL is supported for use with MV-90 xi. Even if you are running a
64-bit operating system, you must use a 32-bit version of PSQL. Windows 2008 Server, Vista, and 7
operating systems require the use of PSQL v10.
Pervasive PSQL v11 is the latest Itron-supported database engine and is a paid upgrade from older versions. PSQLv11 is the best platform if you are running Windows Vista, Windows 7, or Windows Server 2008. The PSQLv11 software does NOT support running on Windows 2000 or older, so sites with older computers may be forced to upgrade their operating systems first. Users should also obtain the latest patch, indicated above. Currently, only the 32-bit version of Pervasive PSQL is supported for use with MV-90 xi. Even if you are running a 64-bit operating system, you must use a 32-bit version of PSQL. Windows 2008 Server, Vista, and 7 operating systems require the use of PSQL v10.30 or PSQLv11.
Operating System Support: Itron has documented the supported operating systems for MV-90 xi here.
| Support Matrix: |
Workgroup |
Server: Windows |
Server: Linux |
| Pervasive.SQL V8 or older |
NO |
NO |
NO |
| Pervasive PSQL v9 |
YES |
YES |
NO |
| Pervasive PSQL Summit v10 |
YES/R |
YES/R |
NO |
| Pervasive PSQL v11 |
YES/R |
YES/R |
NO |
*Items with a
NO are
unsupported; items with YES
are supported. Items with NR are not recommended; items with R are recommended.
There are a few points of interest:
- Installation Tip: Itron has found a possible conflict with the Cache Engine feature of Pervasive PSQL. After
installation of the Workgroup Engine (or the client components in a Server Engine), you should disable the Client-Side
Cache feature by following these steps from each computer on your network:
- Start the Pervasive Control Center (Start/Run/PCC.EXE)
- On the Welcome screen, click on the option "Configure Microkernel Router".
- Click on the heading (on the left) for "Performance Tuning".
- On the right side of the window, Uncheck "Use
Cache Engine" to disable the CCE.
- Click OK or APPLY, exit the PCC, and restart your computer to ensure that
the changes take effect.
- Performance Tip: If the WGE is used, the machine
with the data files physically on it (also called the
peer server) should be designated as the permanent gateway
using the Gateway Locator Utility. Changing the configuration
from a floating gateway (the default) to a permanent gateway
will provide the best performance and stability. See our
white paper on this topic for
more information, or click HERE for the video!
- Performance Tip: If you have a very old system, you may wish to consider upgrading your database files to the v9.5 file format. See our white
paper on this topic for more information. If you have a very old database with 5.x files, you may be REQUIRED to rebuild files to maintain compatibility with PSQLv9 or newer.
- Status Code 161 After Installation: If you are getting a Status 161 (Licensing Error) after installing Pervasive, then your database license may not be properly applied. Go to the database server and start the Pervasive License Administrator (which you'll find in the Start/Programs/Pervasive programs group) and check the license count showing on this screen. If you do not see a permanent license with the correct user count, then you will need to apply your license. See your invoice or packing slip for your Registration Keycode, and enter this string into the boxes provided, then click "Add License". You should then see the proper license count. See our License Troubleshooting White Paper for more information.
- Is Pervasive PSQL v9 supported on Windows Vista? Windows Vista adds a whole new level to the security game. Vista users should upgrade to Pervasive PSQL Summit v10, which offers native support.
- Problems with Backups on PSQLv10: Some sites have seen some problems when running on PSQLv10 with their backups, since the database engine erroneously holds files open that it should be closing. You may wish to update to v10.13 or higher, or use Continuous Operations Mode or Backup Agent to obtain proper backups.
If you need help with installing or patching your database engine, Goldstar Software also provides update services via the Internet for a fixed fee. See our Installation Services page for more details. If you are running PeachTree Accounting or other Pervasive applications, then we strongly recommend using our installation services, as PeachTree can make installing a bit more of a challenge.
If you are a software vendor and would like to add, remove, or modify your information on these pages, we'll be
happy to oblige. Simply contact us directly!
|